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Delete Account

If you no longer wish to use your CADian account or if you created it by mistake, you can delete your account.
After requesting account deletion, you can restore your account within 30 days.
After 30 days, it will be permanently deleted.
Once permanently deleted, the account cannot be restored, so please be cautious.

Important Notes When Deleting an Account

When you delete your account, you will lose all access to your CADian profile and products.

Additionally, the following data will be permanently deleted:

  • All information saved in the user account
  • Product purchase history and licenses
  • Accumulated points in the user account (non-refundable)

The following items will not be deleted, so make sure to delete them manually before deleting account if needed:

  • Posts and comments created by the user
  • Training or event sessions applied by the user before account deletion

How to Delete Your Account

  1. Sign in to the CADian web service.

  2. Click on the profile image in the upper right corner to access the My Page menu.

  3. Navigate to the Sign In & Security page > Delete Account section

  4. Click the delete button at the far right.

  5. Read the Check Before Deleting information, then check the I have read and agree to all the above box, and click the NEXT button.
    If you do not agree, you cannot delete the account.

    Account deletion agreement screen

  6. To prevent accidental deletion, you need to first verify it's you. Enter your password and click the OK button.

    Account deletion identity verification (password entry) screen

  7. Select the reason for deleting your account. You must select at least one, and you can also select multiple options.

    Account deletion reason selection screen

  8. Click the DELETE ACCOUNT button to complete your account deletion request.

    Account deletion completed screen

  9. Read the Restore Acccount procedure details, and click the OK button to log out from the service.

    • If you Sign in again within 30 days, you can restore your account.
      If you deleted the account by mistake, please sign in immediately to restore it.

    • If no action is taken within 30 days, your account will be permanently deleted.
      ※ Until the account is permanently deleted, creating a new account with the same email address will not be allowed.

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